Shipping & Delivery

Shipping Times

It depends where you are in the world! We’re speedy packers, so you should get your parcel’s tracking information within 24 to 48 hours of placing your order.
See below for the estimated shipping times for both Australian domestic and international shipping.
All parcels in Australia are estimated to arrive within 2 business days of receiving your tracking. This estimated time only applies to Metro Australia and excludes rural and/or regional Australia.
*Please note that during this time, our shipping provider is unable to guarantee the estimated delivery times.
Zone 1 - New Zealand (10-16 business days)
Zone 2 - North America, Western Europe, Asia and the Pacific (10-28 business days)
Zone 3 - Rest of the world (14-30 business days)
*Please note that during this time, our shipping provider is unable to guarantee the estimated delivery times.

Shipping Details 

We do our best to make sure your Recharge Vintage fit gets to you ASAP. It is however your responsibility to provide us with the correct information. Recharge Vintage is not liable for incorrect information provided to us at the checkout stage. 
Check out the nitty gritty details below for more information.
  • If the shipping address provided is incorrect, we are not required to refund you.
  • As a customer, you are responsible to make sure all shipping information is correct and accurate before finalising your order. 
  • All unclaimed/undeliverable parcels that are returned back to us will be shipped back to the customer at the customer's own expense. 
  • Recharge Vintage is not liable if your parcel is stolen, if you requested a drop or wrote a delivery instruction to leave your parcel unattended. 
  • Every order is supplied with a tracking number.
We’re speedy when packing your order, so we can’t guarantee any changes once you’ve placed it. 
However, you might be able to catch us! Email an order cancellation or alteration request to [insert email] with the subject line “ORDER CANCELLATION REQUEST.” We’ll try our best to fix up your order for you before we send it out. 

Duties & Taxes

The short answer is yes. Sadly, we can’t keep track of every country’s customs clearance fees.
That means that 
  • you’ll have to pay any fees your country requires, and
  • your country’s customs process may delay your parcel.
Please note it has nothing to do with us and none of our prices include those fees. Your country adds those.
The other thing you need to know is that we’re required by law to 
  • declare the exact value of all the items ordered, and
  • mark them as dutiable merchandise.
We are prohibited by law from marking the order as a gift. Yes, even if it is a gift.
Last thing about customs and duties. Promise!
If you reject or refuse the delivery because of the customs fees,
  • you will be refunded the cost of the order as store credit and
  • $25 will be deducted from that credit to cover the cost of return shipping.
This is non-negotiable.